Austria · Vienna, Graz, Linz · UTC+1
Skilled hours back in Austria.
For family-owned and mid-sized manufacturers, from assessment to automation. We study how orders, approvals and plans pass between departments, give those handoffs a clear shape, then automate the repeated steps inside the systems you already run. One small team carries the work from the first interview to go-live.
Assessment and automation for 50–500 person companies in Austria: family-owned industrial firms with high wage costs and open skilled roles, running business software, shared drives and spreadsheets.
Family business needs structure.
It's time to professionalize. The next generation is joining, non-family managers want clear authority, and decisions still happen at the dinner table. We set up governance that respects the family and lets managers manage.
Example Approval wait for managers: 14 days → 2 days
See all use cases02 · What we see in Austria
What we see in Austria
High wage costs make every admin hour expensive.
Most collective agreements pay fourteen salaries a year, and employer contributions come on top. When an engineer or a buyer spends Friday afternoons building reports, that time is costly. Handing it to the systems costs less than one more salary.
Plants compete for the same scarce specialists.
Manufacturers around Linz, Graz and across Upper Austria look for the same technicians, planners and controllers. Roles stay vacant for a long time, and the people in post cover two jobs. Fewer manual steps protect the team you already have.
Family firms keep their know-how in a few heads.
Many companies are run by the owning family, often in the second or third generation. Procedures are rarely written down, and the ones that are sit in German documents on a shared drive. We document each process with owners and deputies, so it survives a retirement or a handover.
03 · Local rules we design for
Local rules we design for
GDPR (DSGVO) and the Austrian Data Protection Act.
The GDPR applies together with Austria's Datenschutzgesetz, supervised by the Datenschutzbehörde in Vienna. For each automation we record which personal data it reads, why, and where it is stored. Whether you comply stays a question for you and your counsel; we supply the records they need.
Austrian labour law: works council consent and working-time records.
Under the Arbeitsverfassungsgesetz, tools that monitor staff or process employee data beyond what law or contract requires need the works council's consent. Without a works council, some of these measures need each employee's consent. Employers must also keep working-time records. We plan both into the timeline before anything is built.
Suppliers to the federal government send e-invoices (e-Rechnung an den Bund).
Since 1 January 2014, federal agencies accept only structured e-invoices, in ebInterface or PEPPOL format, through the USP portal or the PEPPOL network. Business-to-business e-invoicing is not mandatory in Austria yet. We connect your system to the channel you use; your tax adviser confirms what applies to you.
Federal Ministry of Finance, e-Rechnung an den Bund(opens in a new tab) · as of Oct 10, 2026
Data residency comes up in the first meeting.
Owners and their IT providers often ask where data sits before anything else. We list the hosting region of every tool an automation touches and choose EU-hosted options when you ask for them. Transfers outside the EU follow the GDPR's transfer rules.
04 · Where we usually start
Where we usually start
A process handbook the next generation can run
We interview each department, draw how the work runs today, and name an owner and a deputy for every step and decision. The result is a short handbook in plain language that a new managing director or a new hire can follow.
Orders handed from sales to production without re-keying
A confirmed order creates the production job with quantities, drawings and dates attached, so the planner no longer copies it from an email. When the customer changes a date, the shop floor sees it the same day.
Tools: SAP Business One · Outlook
Working hours recorded once and used everywhere
Hours from the time terminal flow to payroll and job costing. Overtime is checked against the collective agreement and flagged to the supervisor before month-end, not found by payroll afterward.
Tools: BMD · Microsoft Excel
05 · How we work with teams in Austria
How we work with teams in Austria
- We work remotely from Switzerland and Portugal, and spend on-site weeks at your plant when a process has to be seen running. Vienna and Zurich are in the same time zone. Devvion has no office in Austria.
- Consulting comes first: we assess, map and structure the work. Forward-deployed engineering follows, with our engineer working inside your business rather than from a ticket queue. Most clients take both, in that order.
- We bring the habits of large-enterprise operations to a company of your size, and the people who run the assessment stay on until the work is handed over.
- We run the engagement in English. Where your staff need process documents or screens in German, we say so in the assessment and plan a German-speaking reviewer. You sign with Devvion Inc., a company incorporated in Delaware.
06 · Questions from companies in Austria
Questions from companies in Austria
Can we start with consulting and decide on automation later?
Yes, Devvion offers business consulting on its own in Austria: assessment, process maps, roles, controls and KPIs, typically over 4 to 12 weeks. Some clients then automate with us; others hand the new process to their own IT team or system partner.
When does our works council need to be involved?
Devvion involves the works council as soon as an automation touches employee data, such as time records, access logs or performance figures. We describe what each automation reads and why, in a form the council can review, and schedule that review before the build starts.
Do you work with BMD and the systems around it?
Devvion works with BMD, with SAP Business One and with Dynamics 365 Business Central, among others. Your accountant or tax adviser keeps their setup; we automate the data that flows into it, so nobody exports and re-keys at month-end.
Will our data stay in the EU?
Devvion records the hosting region of every tool an automation uses and proposes EU-hosted options where you want them. Where a tool you already use stores data elsewhere, we tell you during the assessment so you and your counsel can decide.
Is this worth it for a company of 80 people?
Devvion works with companies from 50 to 500 people, and smaller firms often gain the most, because a few people carry most of the admin. The assessment shows the hours involved before you commit to anything further.
What is the first step?
Devvion starts every Austrian engagement with the two-week assessment: interviews, a system inventory, a maturity score per process, an overhead figure and a ranked list of opportunities. The fee is fixed and credited if you continue.
07 · Contact
See where your skilled people lose their week.
A two-week assessment of the process as it runs, ending in a ranked plan of what to fix and automate first.