Skip to content

Lower overhead · Forward-deployed

The same order, typed three times.

Orders arrive by chat and email, then get retyped into the sales system, the warehouse sheet and the accounts. We connect the steps so each order is entered once.

Book an assessment

What it looked like

  • Sales staff spend afternoons copying orders between screens.
  • The warehouse works from a different list than finance.
  • Typos turn into wrong deliveries and angry calls.

Retail and e-commerceDistribution and wholesale

02 · What we did, stage by stage

What we did, stage by stage

  1. Assess

    We count every screen an order is keyed into and how many hours that takes each week.

  2. Automate

    Orders are read from WhatsApp and email, checked against stock and created once in your ERP.

  3. Optimise

    We measure exceptions for a month and remove the causes of the ones that still need a person.

  4. Run

    A capped retainer covers monitoring, fixes and new order channels as you add them.

03 · The process

Order to cash from WhatsApp

A WhatsApp order becomes a sales order, an e-invoice and a reconciled payment, without retyping.

What changed

  • Re-keying a week25 hours3 hoursExample
  • Order to confirmation2 days12 minExample
Order to cash from WhatsAppOrder to invoice: 2 days → 12 min · Example

Order to cash from WhatsApp

  1. WhatsApp order
  2. Read the order
  3. Check stock
  4. In stock?
  5. Create sales order
  6. Issue e-invoice
  7. Tax authority accepted?
  8. Invoice and pay link
  9. Reconcile payment
  10. Booked and shipped
  11. Order to invoice: 2 days → 12 min (Example)

05 · Questions

Questions

  • Do we have to change our ERP?

    No, Devvion works with the ERP you run, whether Odoo, Zoho, Business Central or SAP Business One. We connect to it through its own interfaces, and you own every integration we build.

  • What happens to orders the system cannot read?

    Devvion designs every flow with a person on the hard cases. Unclear orders go to a named salesperson with the message and a suggested match, and each correction teaches the next one.

See all use cases

06 · Contact

Book the assessment.

Tell us what is slowing the business down. We'll confirm the scope and the dates on a first call.