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Forward-deployed · 01

A senior lead who works inside your business.

Not a consultant with a deck. Not an agency with a ticket queue. A senior lead embedded with your team, with builders behind them.

Start with an audit

One forward-deployed lead inside your operation, with builders behind

  1. Your operations team
  2. Your forward-deployed lead
  3. Builders: automation, integrations, AI

02 · What it means

A forward-deployed engineer works inside your business, not from a ticket queue.

01The term comes from how large AI and data companies ship to their biggest customers: instead of handing over software and a support address, they send engineers to work inside the customer's operation until the system runs.

02It works because the person building sees the real process, not the one described in a kickoff meeting. The exceptions, the workarounds and the spreadsheet nobody mentions all show up in the first week.

03Until recently, mid-sized companies couldn't get this. It was priced for enterprise accounts. We offer the same way of working to companies of 50 to 500 people, one lead at a time.

03 · Twelve weeks

Twelve weeks, from first meeting to a system that runs.

  1. Embed

    W1–2

    Sit with the team, map the real work.

    You get

    • Workflow mapped
    • Leaks costed
    • First automation picked

    By week 2: Map and first number

  2. Prove

    W3–6

    One automation live, measured on your data.

    You get

    • One automation running
    • Hours measured before and after
    • Your go-ahead to expand

    By week 6: First automation live, 9 hours a week back

  3. Expand

    W7–12

    The next three, plus AI where judgment is needed.

    You get

    • Three more automations
    • AI agents on the judgment calls
    • Your team trained, docs written

    By week 12: 37 hours a week back, run by your team

Hours a week given backExample37h

Example: 0 hours by week 2, 9 by week 6, 37 by week 12.

Week 13 onward: hand over, or keep us on a capped retainer.

04 · What your lead does

What your lead actually does, week to week.

  1. 01

    Sits in your operations meeting, every week.

  2. 02

    Maps the workflow inside the tools your team already uses.

  3. 03

    Gets the first automation built in your stack, with our builders.

  4. 04

    Connects the systems that don't talk to each other.

  5. 05

    Adds AI agents only where a person was making the decision.

  6. 06

    Documents everything and trains the people who will run it.

05 · What you get

You keep the system, the knowledge and the number.

  • Repositories
  • Documentation
  • Runbooks
  • Training recording
  • Access list
  • The overhead numberMeasured before we start and after we finish, for the processes we touched.

06 · Fit and price

Who it's not for

  • Companies looking for a chatbot
  • Teams that want hours billed, not results
  • Projects nobody inside will own after we leave

How we price

  1. 01AuditFixed fee, credited if you continue
  2. 02EngagementMonthly per lead, three-month minimum
  3. 03RetainerOptional, capped hours

Figures are shared on a first call.

07 · Contact

Meet the lead who would sit with your team.

A first call is with the person who would embed with you, not a salesperson.