Straight answers to the questions owners ask us.

An engineer who works inside a customer's operation until the system runs, instead of building from a ticket queue. The idea comes from how large AI and data companies deliver to their biggest accounts. With us, a senior forward-deployed lead embeds with your team and our builders do the engineering behind them.

A consultant recommends and leaves. A forward-deployed team stays until the change is running in your tools, measured and owned by your people. You get working software and the numbers that prove it, not a slide deck.

Close, with one difference: the work is led by one senior person who sits inside your operation, not a pool of engineers taking tickets. Builders work behind that lead, and you pay by the month, not by the hour.

Joins your operations meeting, watches how work actually moves, decides what to automate first, and runs our builders against that list. The lead is your single point of contact for the whole engagement.

It is one fixed fee for a fixed two-week scope. We share the figure on a first call once we know the size of the operation, and if you continue to an engagement the full fee is credited against it.

An automation maturity score across six areas, a map of the processes in scope, a leak register with the yearly cost of each leak, a ranked list of improvement opportunities, an ISO gap list and a build estimate. The report is yours either way.

By the month, per forward-deployed lead, with a three-month minimum. There are no hourly timesheets. After the minimum, you can stop at the end of any month.

In a typical engagement the first automation is live and measured by week six. We don't promise savings before the audit has measured your process, because any number before that would be a guess.

No. We remove work, not people, and we tell your team that on the first day. The hours that come back go to work that was being pushed aside: customers, quality, the projects nobody had time for.

Yes. We build in your code repository and your cloud account from day one. Code, prompts, data and documentation belong to you, and we hand over every key and login when we leave.

It stays in your systems. We work inside your accounts with the access you grant, log what we touch, and remove our access at the end. Where AI models are used, we choose deployments that keep your data out of model training.

Yes. Every process we redesign produces its own evidence, and the audit includes a gap list against both standards. Certification itself comes from an accredited body; we get you ready for it.

Automation follows rules you can write down. An AI agent handles the steps where a person used to make a judgment call, like reading an unusual request. We automate the rules first and add agents only where they're needed; that mix is what people call agentic automation.

Mostly by taking the judgment calls that slow a process down: classifying requests, reading documents, drafting replies a person approves. It works best after the rule-based steps are already automated.

Start with what repeats every week and follows rules: invoice approval, order entry, quote pricing, status reporting, onboarding paperwork. The audit ranks your candidates by hours saved against effort.

Yes. We serve the Gulf, the Levant, North Africa and Europe from Switzerland and Portugal. The lead is on site for the start and the key weeks, and works remotely in between.

Yes. Interfaces, documents and AI prompts are built and tested in Arabic and English, including right-to-left layouts.

A handful at most, and we keep it that way on purpose. Each client gets one forward-deployed lead who knows the business, so we cap how many engagements run at the same time.

Whatever you already run: ERP, CRM, accounting, e-commerce platforms, spreadsheets and email. We connect them rather than replace them, and suggest buying a tool only when building would cost more.